Orders & Execution.
Orders are executed at the best available price at the time the order is received.
Foreign Exchange.
Foreign exchange, gold, and silver price quotes are derived from prices provided to us by selected top-tier global banks in the wholesale foreign exchange, gold and silver markets.
Commodity CFDs.
Commodity CFD price quotes are derived from quoted or execution prices from the derivative exchanges for commodities products.
Index CFDs.
Index CFD price quotes are derived from quoted or execution prices for the underlying reference assets from derivatives exchanges with respect to the given indices which we believe will provide the best available prices to you on a consistent basis.
What is FOREX.com’s execution record?
You can view our execution scorecard here.
What is slippage?
Slippage is when an order is filled at a price other than the requested price.
Our quoted prices are executable the majority of the time. In fast-moving markets, orders may be executed at a price which has ceased to be the best market price. Limit orders will always be filled at the price asked or better.
Can I place trades over the phone?
Yes, simply contact our client services team and be sure to have your account number readily available.
Do orders expire?
Pending orders, such as stops and limits, can be executed End of Day (EOD) or Good 'til Cancelled .
EOD orders automatically expire at 5pm New York time on the same day the order was entered.
Good ‘til Cancelled (GTC) orders automatically expire on the Saturday following the 90th calendar day from the date the order was entered.
Why was my position closed?
You are responsible for monitoring your account and maintaining the required margin at all times to support your open positions.
If at any point, the equity available drops below the level of margin required, you will be subject to liquidation. For more information, see our liquidation FAQs.
If you are still unsure why your position was closed, please contact us.
What is a ‘limit down?’
A limit down price is the maximum sell-off permitted in a market on a single day of trading. Once this level has been reached, trading on the market may then be restricted to prevent significant volatility and potential panic selling. A limit down price is typically determined as a percentage decline in a given market, rather than a nominal decline in price.
A limit down period is imposed by an exchange (such as the NYSE) and not by brokers. It usually lasts 15 minutes but may be extended depending on the percentage decline before market open.
Please note that a limit down only restricts selling on the affected market(s).
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Disclosures and Risk Warning Customer Agreement Privacy Policy Site Map.
Please note that foreign exchange and other leveraged trading involves significant risk of loss. It is not suitable for all investors and you should make sure you understand the risks involved, seeking independent advice if necessary.
Contracts for Difference (CFDs) are not available to US residents.
FOREX.com is a trading name of GAIN Global Markets Inc. which is authorized and regulated by the Cayman Islands Monetary Authority under the Securities Investment Business Law of the Cayman Islands (as revised) with License number 25033.
FOREX.com may, from time to time, offer payment processing services with respect to card deposits through StoneX Financial Ltd, Moor House First Floor, 120 London Wall, London, EC2Y 5ET.
GAIN Global Markets Inc. is part of the GAIN Capital Holdings, Inc. group of companies, which has its principal place of business at 135 US Hwy 202/206, Bedminster, NJ 07921, USA. All are separate but affiliated subsidiaries of StoneX Group Inc.
